Trepup Spam Policy

At Trepup, we are committed to creating a trusted and respectful platform for all users. This Trepup Spam Policy ("spam policy") outlines our unequivocal stance against spam, ensuring that interactions on Trepup remain meaningful, secure, and free from abuse. Spam—irrelevant or unsolicited messages, particularly those intended for advertising, phishing, or malware distribution—undermines user trust and disrupts communication. This policy applies to all forms of electronic communication on Trepup, including Trepup Email, part of the Signature Collection within the Plus and Premier plans of Trepup One.

This spam policy works in tandem with the Trepup Terms of Service ("terms of service") and the Legal Policies ("legal policies") to address spam-related concerns comprehensively. For clarity, any capitalized terms not defined in this spam policy will carry the meanings assigned to them in the terms of service. Trepup's commitment to inclusivity and clarity ensures that this spam policy is accessible, accommodating, and aligned with global standards of fairness and respect.

By adhering to this spam policy, you contribute to a cleaner and more enjoyable Trepup experience for everyone. Thank you for helping us uphold these values.

library_booksUser obligations and prohibited actions

As a member of the Trepup community, you are entrusted with responsibilities to uphold the platform's integrity. By adhering to the following obligations and avoiding prohibited actions, you contribute to a respectful and secure digital environment.

Prohibited actions

You may not:

• Send spam

  ​: Avoid sending unsolicited or irrelevant communications through Trepup.

• Violate legal frameworks

  ​: Do not breach the privacy notice, Trepup Cookies Policy ("cookies policy"), legal policies, or applicable anti-spamming laws.

• Impersonate others

  ​: Refrain from pretending to be another individual or entity without their explicit consent.

• Engage in list exploitation

  ​: Avoid purchasing, leasing, or renting email addresses from third parties for distribution purposes.

Your obligations

While using Trepup, you must:

• Prevent unauthorized access

  ​: Take reasonable steps to secure Trepup from misuse or unauthorized activity.

• Report issues promptly

  ​: Notify Trepup immediately of any unauthorized access, misuse, or attempts to breach the platform.

• Maintain account accuracy

  ​: Keep your account information current and respond promptly to communications from Trepup’s support team.

• Obtain and respect consent

  ​: Secure explicit consent before sending electronic communications and allow recipients to withdraw consent at any time.

• Offer an unsubscribe option

  ​: Provide a clear and accessible mechanism for recipients to revoke consent or unsubscribe from communications.

• Honor opt-out requests

  ​: Immediately comply with requests to stop sending communications.

• Provide clear identification

  ​: Include your name, contact address, and email address in all electronic communications with third parties.

• Ensure compliance

  ​: Align all communications and user content with the Trepup User Content Policy ("user content policy"), legal policies, and applicable laws.

library_booksResponsibility towards personal data

As a Trepup user, you are fully responsible for ensuring that any personal data you upload—particularly data related to your contacts or third parties—strictly complies with the privacy notice, this spam policy, and applicable data protection and anti-spam laws. These include, but are not limited to:

• EU General Data Protection Regulation (GDPR)

  ​: Governs the collection, use, and storage of personal data within the European Economic Area (EEA).

• California Consumer Privacy Act (CCPA)

  ​: Regulates the handling of personal data for California residents.

• Controlling the Assault of Non-Solicited Pornography and Marketing Act (CAN-SPAM)

  ​: Establishes rules for commercial emails in the United States.

• UK Privacy and Electronic Communications Regulations (PECR)

  ​: Addresses electronic marketing practices in the United Kingdom.

• India's Digital Personal Data Protection Act (DPDPA), 2023

  ​: Protects digital personal data under Indian jurisdiction.

• Canada's Anti-Spam Legislation (CASL)

  ​: Imposes rules on sending commercial electronic messages to Canadian recipients.

• Australia’s Spam Act 2003

  ​: Prohibits unsolicited commercial electronic messages sent via email, SMS, or other methods in Australia.

• Singapore's Personal Data Protection Act (PDPA)

  ​: Provides data protection rules in Singapore.

• Japan’s Act on Specified Commercial Transactions

  ​: Regulates unsolicited commercial communications and ensures fair trading practices in Japan.

• Brazil's General Data Protection Law (LGPD)

  ​: Ensures the protection of personal data for Brazilian residents and governs cross-border data transfers.

• South Africa's Protection of Personal Information Act (POPIA)

  ​: Establishes data privacy rights for South African citizens and residents.

You are expected to familiarize yourself with and comply with regional data protection and anti-spam laws relevant to your jurisdiction, ensuring the lawful handling of personal data globally.

To fulfill these responsibilities, you must:

1. Integrity and confidentiality

   ​: Maintain the integrity, accuracy, and confidentiality of all personal data stored or shared through Trepup. Non-compliant or inaccurate data must be corrected or deleted promptly to prevent potential legal repercussions.

2. Consent management

   ​: Ensure you obtain explicit consent from all individuals before collecting, storing, or using their personal data. Consent must be freely given, informed, and withdrawable at any time. Your communications must include mechanisms to revoke consent or unsubscribe easily.

3. Data minimization

   ​: Collect and store only the personal data necessary for your interactions on Trepup. Avoid over-collection or unnecessary retention of data.

4. International transfers

   ​: If you handle cross-border data transfers, ensure compliance with applicable international frameworks, such as Standard Contractual Clauses (SCCs) under the GDPR or other recognized mechanisms.

5. Adaptability

   ​: Recognize that data protection laws are dynamic and require ongoing vigilance. Stay informed of changes to global privacy and anti-spam regulations and ensure compliance as they evolve.

6. Reporting and accountability

   ​: Promptly report any unauthorized access, breaches, or misuse of personal data to Trepup. Take immediate corrective actions to mitigate harm and cooperate fully with Trepup’s compliance and security teams.

By adhering to these principles, you contribute to Trepup’s commitment to protecting user data and fostering trust within our global community. Non-compliance with these requirements may result in account suspension, legal liabilities, and enforcement actions as outlined in this spam policy.

library_booksTrepup's rights and enforcement measures

Trepup retains comprehensive rights to oversee and regulate the platform to ensure compliance with this spam policy, the legal policies, and applicable laws. These rights include the authority to:

• Monitor activity

  ​: Review any Trepup Account or user content, without prior notice, to comply with the law or enforce this spam policy.

• Disclose communications

  ​: Share communications between you and your contacts with third parties, including law enforcement agencies, when required by legal obligations.

• Manage inactive accounts

  ​: Classify your Trepup Account as inactive if you do not sign in for more than 180 consecutive calendar days.

• Suspend or terminate accounts

  ​: Deactivate, temporarily suspend, or terminate your Trepup Account for violations of this spam policy, the legal policies, or applicable laws.

Report spam

If you receive unsolicited communications or suspect spam originating from Trepup, please contact security@trepup.com with relevant details. Trepup takes such reports seriously and will investigate promptly to maintain platform integrity.

To determine whether content constitutes spam, Trepup employs a thorough evaluation process that considers multiple factors, including:

• The nature and intent of the user content.
• Spam complaints received from recipients.
• The frequency and volume of complaints.

Trepup employs a thorough evaluation process to ensure that all user content, regardless of complaint rates, is assessed for compliance with Trepup’s standards. To address spam-related violations effectively, Trepup collaborates closely with global regulatory authorities and law enforcement agencies. This partnership underscores our commitment to upholding international compliance standards and maintaining a secure and trustworthy environment. By complying with requests from these authorities, Trepup ensures adherence to anti-spamming laws worldwide.

library_booksMaintaining community standards

Trepup’s dedication to a spam-free environment reflects our commitment to fostering a safe, respectful, and productive platform. By following this spam policy, you help sustain a community where privacy, responsible communication, and mutual respect are paramount.

Your cooperation strengthens Trepup as a trusted space for meaningful interactions and responsible practices. Violations of this spam policy may result in appropriate enforcement actions to uphold the platform’s integrity and protect our users. Together, we can ensure Trepup remains a premier destination for connection and commerce, delivering the exceptional experience our global community expects.

Trepup encourages users to actively participate in enhancing our anti-spam practices. If you have suggestions, ideas, or identify areas for improvement, please reach out to us at security@trepup.com. Your feedback helps us maintain a dynamic, user-centered platform and strengthens the community's role in safeguarding Trepup against spam.